Faq

We hope you can resolve your questions here if you don’t see what your looking for here please contact us right away! info@primeselectseniorsupplies.com

 

1. What is Prime Select Senior Supplies?

 

We sell home and senior health care products at discounted prices! Our main focus is helping seniors and the children of seniors get these products for less!!

 

2. How does shipping work?

 

We provide FREE SHIPPING WORLD WIDE simply enter the code displayed on the top right corner of our home page. https://primeselectseniorsupplies.com/

 

Normal delivery times for this service is 1-7 business days

If you have any questions about shipping rates, please call us at 647-992-7774

If you require a faster or overnight service please indicate that to your customer service representative.

* Any items in stock will be shipped out on the same day or the next day. Any items that are out of stock will be shipped once we have them in stock.

Order processing times for the out-of-stock items will be emailed to you by our customer care team.

 

 

3. What is your return policy?

 

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@primeselectseniorsupplies.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@primeselectseniorsupplies.com.

 

4. Do you provide on site pick up?

Customer pick up in our Toronto Distribution center has been modified. Pick ups are available every day Mon-Fri 9am-5pm

You must arrive with a mask and follow all safety precautions.

Please confirm pick up via phone or email with one of our customer service representatives.